Sweden State of Mobile Experience 2022

Introduction

In our annual benchmark report for Sweden, we have evaluated 168,310 speed and latency tests, conducted on the smartphones of real-world users of national mobile operators within Common Coverage Areas between July 1st and December 31st, 2021.

2021 — the year that should have seen 5G implementation at near completion — was instead the year of playing catch-up for the Swedish telecoms industry due to the pandemic greatly reducing productivity. However, in the first month of 2021, Sweden completed its final 5G spectrum auction for 3.5 GHz, with Telia securing 120 MHz and Tele2 and Telenor also securing a 100 MHz slice through their joint venture, Net4Mobility.

In May, Nokia won a 5-year contract to provide equipment to help expand the 5G network set up by Net4Mobility. The deal will not only increase 5G capabilities but also greatly improve legacy 4G performance. In July 2021, 3 Sweden claimed 16% of its population is covered by 5G, with expansion occurring in the city of Gothenburg. While there are movements in 5G, there is still more for Sweden to achieve. In the first half of 2021, only 3% of all mobile subscriptions in Sweden were 5G, according to the Swedish communications regulator PTS.

In Tutela’s annual Global State of Mobile Experience report, Sweden placed in the top 10 for highest Excellent Consistent Quality. 3 Sweden placed joint 22nd along with Telenor Denmark out of 30 operators analyzed. Telia Sweden narrowly made it into the top 30 list, placing joint 28th along with Singtel Singapore with an Excellent Consistent Quality of 82.7%.

Key findings

Telia and 3 statistically tie for highest Excellent Consistent Quality
With an Excellent Consistent Quality of just over 86%, Telia and 3 statistically tied for first place. Tele2 and Telia statistically tied for first place in Core Consistent Quality, showcasing the strong competition happening in Sweden.
Telia had the greatest total coverage
With a total coverage score of 521 out of 1000, Telia had the greatest coverage in the country, beating the likes of 3 by 102 points.
3 Sweden had highest Video Experience Score
With a Video Experience Score of 4.03, 3 Sweden took the lead in Tutela’s newest metric, followed by a statistical tie between Telenor and Telia.

Understanding this report

This report encompasses the following experience KPIs:

Excellent Consistent Quality - the percentage of the time that a network met the minimum recommended performance thresholds for HD video, group video conference calls and gaming
Core Consistent Quality - the percentage of the time that a network met the minimum recommended performance thresholds for lower performance applications including SD video, voice calls and web browsing
Coverage Score - the relative geographic coverage of an operator, compared with other operators, scored out of 1000 (please note that the score is not a representation of the percentage geographic coverage in a country)
Video experience - determined based on a range of video specific KPIs including stall rate, resolution and buffering time

To ensure a fair comparison between operator performance, Tutela limits the results used in our comparisons to those collected within Common Coverage Areas.

Learn more about our benchmarking methodology here.

Consistent Quality

In Common Coverage Areas across Sweden, Telia and 3 statistically tied for first place with the highest Excellent Consistent Quality over 86%. Excellent Consistent Quality indicates when connections are good enough for demanding applications like 1080p video streaming, HD group video calling, and real-time mobile gaming. Telenor was close behind with an Excellent Consistent Quality of 85.3%, while Tele2 had the lowest Excellent Consistent Quality at 79.6%.

For Core Consistent Quality, Tutela’s metric for when a mobile connection meets the requirements for use-cases like SD video streaming, social media sharing, and web browsing, all four operators reached the 90% threshold, with Tele2 and Telia statistically tied for first place with a Core Consistent Quality of 94.7% and 94.2%, respectively. 3 and Telenor were also statistically tied with a Core Consistent Quality of 94.0% and 93.9%, respectively.

Download image

	Tele2	Telenor	Telia	Three
Download % above 5 Mbps	92.1%	93.8%	96.4%	96.3%
Upload % above 1.5 Mbps	93.0%	98.0%	96.1%	97.7%
Latency % below 50 ms	99.9%	99.8%	99.9%	99.7%
Jitter % below 12 ms	98.3%	98.6%	98.9%	98.8%
Packet discard % below 1%	95.8%	97.8%	97.5%	96.0%

Sweden

Introduction

In our annual benchmark report for Sweden, we have evaluated 168,310 speed and latency tests, conducted on the smartphones of real-world users of national mobile operators within Common Coverage Areas between July 1st and December 31st, 2021.

Report statistics

Operators

Key findings

Mobile Experience Awards

Understanding this report

Consistent Quality

Consistent Quality

Coverage

Coverage

Video experience

Video streaming

KPI performance

Discover more insights for Sweden