May 2021

In the latest Mobile Experience Snapshot for Italy, Vodafone won in three categories: the highest Excellent Consistent Quality, the fastest download speeds, and the best one-way latency result. The operator also statistically tied with TIM for both the highest Core Consistent Quality and fastest uploads. 

Vodafone had highest Excellent Consistent Quality

In Common Coverage Areas across Italy, Vodafone had the highest Excellent Consistent Quality with 79.50% of subscribers having a network experience suitable for use-cases like 1080p video streaming, real-time mobile gaming or HD video calling. TIM was in second place by the narrowest of margins with an Excellent Consistent Quality of 76.98%, followed by Iliad at 76.33% and Wind Tre in fourth place at 76.02%. 

For Core Consistent Quality, meaning subscribers having a network experience suitable for use-cases like SD video streaming, social media sharing and web browsing, all four operators reached the 90% threshold.  Vodafone and Iliad statistically tied for first place with the highest Core Consistent Quality over 92%. TIM was close behind with a Core Consistent Quality of 91.61%, followed by Wind Tre at 90.53%. 

Vodafone had fastest median download, statistically tied with TIM for uploads

Vodafone had the fastest median download speed in Common Coverage Areas across Italy at 23.54 Mbps. Wind Tre was in second place with 22.11 Mbps and TIM at 21.91 Mbps, while Iliad was in fourth place with a median transfer speed of 19.85 Mbps, only 3.69 Mbps slower than first place Vodafone. 

Vodafone and TIM statistically tied for first place with the fastest median upload speeds just under 12 Mbps. Wind Tre was close behind with a median transfer speed of 10.47 Mbps, while Iliad had a median transfer speed of 7.18 Mbps.  

Vodafone had best one-way latency result 

Vodafone had the most responsive network in Common Coverage Areas across Italy at 18.0 ms. Wind Tre and TIM had a median one-way latency result of 21.7 ms and 21.5 ms, respectively, while Iliad was in fourth place with a median result of 26.3 ms, 8.3 ms less responsive than Vodafone. 

Our findings for Italy are based on 45.6 billion network quality measurements including 5.15 million speed tests between February and April 2021. Our latest complimentary Mobile Experience Report is available to download from the Tutela Insights portal.