Australia Market Snapshot

April 2019

Our latest crowdsourced results for Australia show all operators performing above the 90% bracket for “basic” consistent quality, as Telstra rank first for “excellent” consistent quality, representative of more demanding use cases such as streaming HD video.

Telstra performs best for excellent consistent quality

Across the country, Telstra recorded the highest percentage for excellent consistent quality, with 84.3% of tests meeting Tutela’s criteria for use-cases such as streaming HD video or making reliable group video calls. Despite recording the lowest percentage for excellent consistent quality, Optus did record the highest result for basic consistent quality, suitable for performing tasks like browsing web pages, internet messaging and social networking, although only marginally ahead of Vodafone and Telstra respectively.

Consistent quality Australia

Vodafone demonstrated highest average download speeds

Averaged across both 4G and 3G, Vodafone recorded the highest average download speeds in Australia, with a result between January and March of 23.74 Mbps, just inches ahead of second place Optus at 23.31 Mbps. Telstra’s download speeds were enough for it to claim Tutela’s top spot for excellent consistent quality, but it only managed third place when looking at download speeds alone, averaging 18.67 Mbps across the country. Separating 4G and 3G results puts Optus just ahead for both, with an average result of 25.96 Mbps and 6.56 Mbps respectively.

Australia speeds

Optus lead 4G latency

As well as leading 4G speeds Optus also performed best for 4G latency, with the lowest average latency delay across the country of 18.9 ms on 4G and 49.2 ms on 3G. Vodafone rank a close second on 4G, and performed better on 3G - scoring 19.2 ms and 43.7 ms respectively, as Telstra place third with average results of 22.7 ms and 54.9 ms. All operators recorded improved latency results in New South Wales compared to their country-wide average, with Vodafone placing first averaging just 12.5 ms on 4G.

Australia latency

Our findings for Australia are based on 36.9 billion network quality measurements including 5.97 million speed tests between January and March. Our latest complimentary Mobile Experience Report is available to download from the Tutela Insights portal.