AT&T leads in overall network quality


Mexico’s three mobile network operators provided similar 4G download speeds during November, but when it came to overall network quality, AT&T offered the best customer experience.

Our latest report reveals that AT&T provided the fastest 4G download speeds with 9.7 Mbps closely followed by Movistar with 9.4 Mbps.


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However, when looking at all performance criteria across both 3G and 4G AT&T was the clear front-runner whereas Movistar was let down by poor latency and a packet loss of 9.89%.

These results were gathered from 25 million network quality tests taken during November 2017.

 

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About our testing

Tutela tests mobile networks by crowdsourcing anonymous sensor data from hundreds of millions of Android and iOS mobile users across the world. This enables us to collect billions of measurements every day and gain a real-world understanding of the mobile experience that mobile users are getting - not just in major towns & cities, but in all parts of the world.

Our testing methodology is designed to simulate typical user mobile behaviour, such as downloading a photograph or web page, rather than measuring the maximum performance, such as the peak download speed during a very large file transfer (which very few users will achieve) so that we can understand a typical user's experience.

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